Job Description: Sprint & Release Operations Manager

Position Overview

Job Title: Sprint & Release Operations Manager

Department: Engineering

Location: Bangalore

Reporting To: Head of Engineering

Tookitaki is seeking a Sprint & Release Operations Manager to lead and optimize Agile execution and cross-functional program delivery across its AI-powered financial crime prevention platforms—FinCense and the Anti-Financial Crime (AFC) Ecosystem. This role is ideal for someone with proven expertise in scrum operations, releasemanagement, cross-team coordination, and technical project tracking in a fast-paced, product-driven environment. This role is central to Tookitaki’s mission to build trust in financial services, ensuring timely delivery of high-quality technology that helps banks and fintechs prevent fraud and comply with AML regulations.

Position Purpose

The Sprint & Release Operations Manager will oversee the day-to-day execution of engineering sprints and product releases, ensuring alignment with both clienttimelines and product objectives. This role drives Agile rigor, manages dependencies across squads, and ensures delivery is on-time, within scope, and audit-ready. The individual will also serve as a liaison across product, engineering, and customer-facing teams.

Key Responsibilities

1. Sprint & Agile Management

• Own and facilitate sprint ceremonies across squads—planning, stand-ups, retrospectives, grooming, and reviews.
• Track sprint progress, maintain burn-down charts, and ensure sprint deliverables are met.

2. Release Planning & Tracking

• Drive release readiness reviews, ensuring code freeze, QA sign-off, and documentation are complete.
• Maintain a centralized release calendar across engineering and product teams.

3. Cross-Team Collaboration & Communication

• Serve as the program coordination point across Engineering, Product, Client Success, and QA.
• Facilitate regular updates and syncs to ensure delivery alignment and remove blockers.

4. Risk & Resource Oversight

• Identify delivery risks, slippages, and resource bottlenecks early; escalate as needed.
• Track velocity, throughput, and sprint health to optimize delivery capacity.

5. Governance, Process & Reporting

• Ensure documentation, sprint artifacts, and Jira hygiene are maintained in accordance with Tookitaki’s governance practices.
• Generate weekly dashboards, sprint reports, and executive summaries for leadership.

6. Continuous Improvement

• Identify patterns in delivery challenges and work with leadership to improve processes.
• Champion Agile best practices and sprint discipline across engineering teams.

Qualifications and Skills

Education

• Bachelor’s degree in Engineering, Computer Science, or a related discipline.

Experience

• 7+ years of experience in technical delivery coordination, program management, or Agile operations. Background in SaaS, RegTech, fintech, or similar technology environments preferred.

Skills

• Proficiency in Jira, Confluence, and Agile reporting tools.
• Hands-on experience managing cross-functional sprint and release cycles.
• Strong understanding of SDLC, CI/CD, and release workflows.
• Excellent communication and stakeholder engagement skills.
• Detail-oriented, with a strong sense of accountability and process ownership.

Key Competencies

• Agile Delivery Excellence: Deep knowledge of Scrum and sprint tracking with ability to optimize execution.
• Release Management Discipline: Proven ability to run structured, audit-ready releases across distributed teams.
• Cross-Team Program Coordination: Orchestrates complex initiatives across engineering, product, and client teams.
• Reporting & Governance: Brings clarity and transparency to delivery progress and risks.
• Problem Solving: Anticipates delivery challenges and proactively proposes process improvements.

Success Metrics

• 100% adherence to planned sprint and release timelines.
• Reduction in release-related incidents or delays.
• Increase in sprint velocity and engineering throughput over time.
• Positive stakeholder feedback on clarity, coordination, and reporting.
• Fully maintained sprint and release documentation for audit readiness.

Benefits

• Competitive compensation and performance incentives.
• Influence mission-critical Agile and release practices in a market-leading RegTech company.
• Collaborate with world-class teams and high-impact clients.
• Flexible work environment with outcome-based culture.
• Recognition from World Economic Forum, Forbes, and FATF for innovation in compliance.
• Career growth opportunities in program leadership and technical operations.