Job Title: Technical Solution Architect

Location: Singapore or Malaysia (Hybrid)
Department: Services
Reports to: Head of Services
Employment Type: Full-time

About Tookitaki

Tookitaki is revolutionizing financial crime prevention for banks and fintechs across Asia Pacific. As a Singapore-based RegTech pioneer, we're building the Anti-Financial Crime (AFC) Ecosystem — a collaborative intelligence platform that enables financial institutions to fight money laundering and fraud together while maintaining complete data privacy through federated AI.

Our FinCense platform delivers end-to-end AML compliance and fraud prevention, powered by cutting-edge AI/ML that reduces false positives by 90% and cuts compliance costs by 50%. We're trusted by leading institutions including UOB, Grab Digital Bank, Tencent, Maya Bank, GCash, and Aeon Credit across APAC.

Recognition:

•  World Economic Forum Technology Pioneer

•  Forbes Asia 100 to Watch 2023

•  FATF Validation for AI/ML Innovation

•  Chartis RiskTech100

•  Deloitte Technology Fast 50 Singapore

Our Journey:

We operate across Singapore, Malaysia, Philippines, Indonesia with 110+ talented professionals and backing from world-class investors including Thunes.

Technology Stack:
Apache Spark | Kafka | Flink | ScyllaDB | Elasticsearch | MariaDB | Kubernetes | AWS | GCP | Python | Terraform

The Role: Your Mission

As Technical Solutions Architect in Tookitaki's Services Organization, you are the technical cornerstone bridging solution design, product engineering, and client architectural environments. You'll architect enterprise-grade, mission-critical AML and fraud prevention solutions for the most demanding financial institutions in emerging APAC markets.

Your primary mission is to:

• Design and architect client-specific solution blueprints that are scalable, secure, and regulatory-compliant

• Ensure seamless deployment of Tookitaki's AFC Ecosystem and FinCense platform into complex banking environments

• Bridge product innovation with real-world client constraints and opportunities

• Drive technical excellence that enables Tookitaki's 7x revenue growth journey

• Build reusable frameworks that transform our delivery capability from artisan to industrial scale

This is not a backend role. You'll be client-facing, consultative, and strategic — owning architecture from presales through production, working directly with CTOs, Chief Compliance Officers, and enterprise architecture teams at major banks and fintechs.

What You'll Do

1. Solution Architecture & Design (40%)

Strategic Architecture:

• Translate complex business and regulatory requirements into scalable technical architectures on Tookitaki's FinCense and AFC platforms

• Design end-to-end deployment blueprints covering infrastructure, data pipelines, real-time streaming, batch integration, APIs, and security frameworks

• Architect solutions for billions of transactions per day with sub-second latency requirements for fraud detection

• Define multi-tenancy and data residency strategies compliant with MAS, BNM, BI, and BSP regulations

• Create hybrid cloud and on-premise deployment architectures for conservative banking clients

Technical Standards & Governance:

• Define and maintain reference architectures for different client segments (digital banks, traditional banks, payment platforms, fintechs)

• Establish integration patterns and best practices for connecting with core banking systems, payment switches, and legacy mainframes

• Create architectural guardrails ensuring scalability, security, and operational excellence

• Review and validate deployment designs from engineering and cloud infrastructure teams

Domain-Specific Design:

• Architect transaction monitoring solutions processing real-time payment streams

• Design sanctions screening architectures with millisecond response times

• Build customer risk scoring systems integrating diverse data sources

• Design typology deployment and tuning frameworks for financial crime detection

2. Implementation & Technical Leadership (30%)

Deployment Excellence:

• Partner with Deployment Engineers to oversee full lifecycle rollouts — from infrastructure provisioning and configuration to data ingestion, testing, and production cutover

• Provide hands-on technical leadership during critical implementation phases — data migration, system integration testing, UAT, and go-live

Performance & Reliability:

• Architect for 99.9% uptime across all production environments

• Design auto-scaling strategies handling peak transaction volumes (e.g., holiday shopping, salary days)

• Implement disaster recovery and business continuity architectures with RTO/RPO < 4 hours

• Lead performance tuning of Spark jobs, Kafka streams, Flink pipelines, and ScyllaDB clusters

• Conduct capacity planning and cost optimization across client deployments

3. Client Engagement & Consultative Selling (20%)

Presales & Advisory:

• Support Sales and Presales teams in RFP responses with detailed technical architecture documentation

• Lead architecture workshops with client IT, security, and risk teams

• Present and defend technical solutions to CTO/CIO/CISO stakeholders

• Conduct technical due diligence sessions during client procurement processes

• Provide competitive differentiation on architecture and technology capabilities vs. Actimize, SAS, FICO, etc.

Trusted Advisor:

• Serve as primary technical liaison for your client portfolio 

• Conduct quarterly architecture health reviews and optimization roadmaps

• Advise clients on regulatory compliance requirements across APAC jurisdictions

• Guide clients on digital transformation journeys leveraging Tookitaki's platform

• Build deep, strategic relationships that turn clients into reference accounts

Cross-Border & Regional Expertise:

• Navigate Indonesian, Philippine, Malaysian, and Singaporean banking IT landscapes

• Understand data localization requirements (e.g., Bank Indonesia PBI 20/2022, BSP Circular 808)

• Design solutions for cross-border payment monitoring and regional AML cooperation

4. Collaboration & Enablement (20%)

Internal Collaboration:

• Partner closely with Product Management to translate field learnings into product roadmap priorities

• Work with Engineering teams to ensure architectural feasibility and proper implementation of designs

• Collaborate with Cloud Infrastructure teams on AWS/GCP optimizations and security hardening

• Align with Delivery Managers on project timelines, risks, and resource planning

Knowledge Transfer:

• Create and maintain architecture playbooks, runbooks, and SOPs for common deployment patterns

• Lead monthly knowledge-sharing sessions (lunch-and-learns, architecture reviews) with Services and Engineering teams

• Mentor Deployment Engineers and Cloud Ops members, building organizational capability

• Document lessons learned from every major implementation

• Build a solutions library of reusable components, Terraform modules, Helm charts, and integration templates

What You Bring: Required Qualifications

Education

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related technical discipline

• Master's degree in Cloud Infrastructure, Data Engineering, Distributed Systems, or equivalent preferred

Industry & Domain (CRITICAL):

• 5+ years in fintech, banking, RegTech, or payments technology

• 3+ years in client-facing solution architecture or technical consulting roles

• Direct experience deploying platforms processing >100M transactions/day at scale

• APAC market experience (Indonesia, Malaysia, Philippines, Singapore) strongly preferred

• Prior work with AML/fraud detection platforms (Actimize, SAS AML, FICO Falcon, ACI, Fiserv, FIS, ThetaRay) is a significant plus

Architecture & Cloud:

• 5+ years architecting and deploying enterprise-grade solutions on AWS (mandatory)

• 3+ years with AWS or multi-cloud architectures

• Proven track record designing high-availability, fault-tolerant, globally distributed systems

• Experience with hybrid cloud + on-premise deployments in regulated environments

• Deep understanding of enterprise integration patterns connecting with core banking, payment switches, legacy mainframes

Service Delivery:

• Experience in Professional Services, Managed Services, or SaaS implementation teams

• Track record managing complex, multi-stakeholder enterprise projects

• Comfort with presales, RFPs, PoCs, and client workshops

• Proven ability to recover troubled projects and navigate difficult client situations

Technical Skills: Deep Expertise Required

Cloud Infrastructure & DevOps:

• Expert-level AWS (EC2, ECS/EKS, RDS, S3, Lambda, VPC, IAM, CloudWatch, etc.)

• Mastery of Kubernetes (deployment, scaling, monitoring, security, service mesh)

• CI/CD pipelines (GitLab CI, Jenkins, GitHub Actions, ArgoCD)

• Configuration management (Ansible, Chef, Puppet)

Tookitaki Technology Stack: You must have strong working knowledge OR demonstrated ability to quickly master:

• Apache Spark for distributed batch and stream processing

• Kafka for event streaming and message queues

• Apache Flink for real-time stream processing

• ScyllaDB or Cassandra for high-throughput NoSQL workloads

• Elasticsearch for search, analytics, and log aggregation

• MariaDB/MySQL for relational data and transactional workloads

Note: While prior hands-on experience with our exact stack is preferred, we'll also consider candidates with equivalent technologies 

Data Engineering & Integration:

• Expert in API design and management (REST, API gateways)

• Real-time data pipelines and stream processing at scale

• ETL/ELT patterns for batch and incremental data loads

• Integration with core banking systems (Temenos, Oracle Flexcube, Finacle, Mambu, Thought Machine)

• SWIFT network integration and ISO 20022 messaging standards

• Payment switch integration (ACI, Postilion, Way4, local switches)

Financial Crime Domain (REQUIRED, NOT OPTIONAL):

• Understanding of AML/CFT regulations across APAC:

• Singapore (MAS): Notice 626, Technology Risk Management Guidelines

• Malaysia (BNM): AML/CFT Policy Documents, Risk Management in Technology (RMiT)

• Indonesia (BI, OJK): PBI regulations, data localization requirements

• Philippines (BSP): Circular 808, AMLA requirements

• Strong knowledge of transaction monitoring concepts, scenarios, and tuning methodologies

• Understanding of sanctions screening (OFAC, UN, EU, local lists), name matching algorithms, false positive optimization

• Familiarity with KYC/CDD/EDD processes, customer risk scoring models

• Knowledge of financial crime typologies (trade-based money laundering, structuring, mule accounts, etc.)

Security, Compliance & Governance:

• Hands-on experience with SOC 2 Type II compliance and audit readiness

• Deep knowledge of encryption (TLS/SSL, at-rest encryption, key management, HSM)

• Identity and Access Management (IAM): OAuth 2.0, SAML, LDAP, SSO, MFA

• GDPR, PDPA, CCPA privacy compliance in architecture design

• PCI-DSS awareness (for payment fraud use cases)

• Understanding of ISO 27001, NIST Cybersecurity Framework

• Banking cybersecurity standards and practices

• Network security: VPCs, security groups, NACLs, WAF, DDoS protection

• Audit trails, immutability, and non-repudiation requirements

• Experience with Helm charts, Kubernetes manifests, Docker Compose

Observability & Operations:

• Expert with Grafana, Prometheus for metrics and alerting

• ELK Stack (Elasticsearch, Logstash, Kibana) or equivalent for log aggregation

• Datadog, New Relic, or similar APM tools

• Distributed tracing (Jaeger, Zipkin)

• SRE practices: SLIs, SLOs, error budgets, incident management, post-mortems, chaos engineering

Preferred Qualifications (Bonus Points)

Certifications:

• AWS Certified Solutions Architect – Professional

• Google Cloud Professional Cloud Architect

• Kubernetes CKA (Certified Kubernetes Administrator) or CKAD

• CAMS (Certified Anti-Money Laundering Specialist) or CAMS-Audit

• CISSP, CISM, or equivalent security certifications

•  Terraform Certified Associate

Technical Background:

• Production experience with Spark, Kafka, and Flink at scale (>1TB/day data volumes)

• Prior work with federated learning or collaborative AI systems

• Experience with graph databases (Neo4j, Neptune) for network analytics

• Knowledge of machine learning operations (MLOps) and model deployment frameworks

• Background in payment processing (card networks, ISO 8583, SWIFT MT/MX messages)

Essential Soft Skills & Attributes

Client-Facing Excellence:

• Executive presence: Comfortable presenting to C-suite (CEO, CTO, CRO, CISO) and boards

• Consultative selling: Problem-solver, not order-taker; curiosity-driven discovery

• Stakeholder management: Navigate complex, multi-stakeholder environments (IT, Risk, Compliance, Business, Procurement, Legal)

• Conflict resolution: De-escalate tense situations, find win-win solutions

• Presentation skills: Simplify complex technical concepts for non-technical audiences

• Negotiation: Balance client needs with company capabilities and commercial realities

Technical Leadership:

• Ownership mentality: Takes end-to-end accountability from presales to production stability

• Problem-solving: Structured, analytical approach; root cause over symptoms

• Systems thinking: See the big picture, understand downstream impacts

• Quality obsession: Never compromises on security, performance, or reliability

• Pragmatic perfectionist: Balance ideal architecture with real-world constraints (time, budget, legacy systems)

Cultural & Organizational Fit:

• Customer obsession: Maniacal focus on client success and outcomes

• Startup mindset: Scrappy, resourceful, comfortable with ambiguity and rapid change

• Bias for action: Ship fast, iterate, learn; avoid analysis paralysis

• Growth mindset: Continuously learning, teaching, and evolving

• Collaboration: Team player who elevates everyone around them

• Cultural intelligence: Navigate diverse APAC cultures, working styles, and business practices

• Resilience: Thrives under pressure, tight deadlines, and competing priorities

Communication:

• Written: Clear, concise technical documentation and architectural decision records (ADRs)

• Verbal: Articulate, confident, persuasive; adapts style to audience

• Listening: Active listener who truly understands before proposing

• Feedback: Gives and receives constructive feedback openly

• Multilingual: English fluency required; Bahasa Indonesia, Malay, Mandarin, or Tagalog is a strong plus

Why This Role Matters: The Strategic Context

As Technical Solutions Architect, you are mission-critical to this transformation:

1. Client Implementation Excellence (Trust & Credibility)

Our reputation is built deployment by deployment. Your architectures must deliver:

• Flawless go-lives that make clients advocates, not just customers

• Superior performance vs. incumbents (Actimize, SAS) proving our technology leadership

• Regulatory confidence that passes central bank audits and internal risk reviews

2. Operational Leverage (Efficiency & Scale)

We need industrial-grade delivery capability:

• Fast deployments vs. industry standard 6-12 months

• Reusable architectures enabling 80% consistency across clients

• Automation and self-service reducing manual Services team burden

3. Product-Market Fit Evolution (Strategic Input)

You're on the frontlines seeing:

• What works, what doesn't in diverse client environments

• Regulatory shifts and emerging compliance needs

• Competitive pressure points and differentiation opportunities

• Your insights shape our product roadmap and go-to-market strategy

Bottom line: This role is a force multiplier. Done exceptionally, you'll unlock 10x the revenue, client satisfaction, and organizational capability. You're not just implementing software — you're architecting Tookitaki's future.

What We Offer

Impact & Ownership:

• Direct influence on product strategy and company direction

• Autonomy to design solutions your way (within sound principles)

• Visibility: Present to our board, investors, and C-suite clients

Growth & Learning:

• World-class clients: Work with UOB, Grab, Maya Bank, GCash, and emerging champions

• Cutting-edge technology: Federated AI, real-time ML, massive-scale streaming

• Regulatory frontier: Shape the future of financial crime prevention in APAC

• Conference budget: Speak at and attend Singapore FinTech Festival,etc

• Learning stipend: Courses, certifications, books, conferences

Team & Culture:

• Work with brilliant, driven, humble colleagues (including our founder-CEO Abhishek, a former JPMorgan engineer and ML patent holder)

• Flat hierarchy: Your ideas matter, regardless of title

• Diversity: 15+ nationalities, 30%+ women in tech, truly inclusive

• Celebration of wins: We ship hard, celebrate harder

Compensation & Benefits:

• Competitive base salary

• Performance bonus: Tied to company ARR and your success metrics

• Flexible work: Hybrid model (3 days office, 2 WFH) post-onboarding

 Equal Opportunity

Tookitaki is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Get a glimpse of our culture and innovation:

• Tookitaki Culture Video
• Our Latest Press Coverage
•  Technical Blog
•  Awards & Recognition

Join us in reshaping the future of financial security across Asia Pacific. Let's build something extraordinary together.