Job Description: Technical Program Manager

Position Overview

Job Title: Technical Program Manager
Department: Engineering
Location: Bangalore
Reporting To: Head of Engineering

Tookitaki is seeking a Technical Program Manager to lead and optimize Agile execution and cross-functional program delivery across its AI-powered financial crime prevention platforms—FinCense and the Anti-Financial Crime (AFC) Ecosystem. This role is ideal for someone with proven expertise in scrum operations, release management, cross-team coordination, and technical project tracking in a fast-paced, product-driven environment.

This role is central to Tookitaki’s mission to build trust in financial services, ensuring timely delivery of high-quality technology that helps banks and fintechs prevent fraud and comply with AML regulations.

Position Purpose

Technical Program Manager will oversee the day-to-day execution of engineering sprints and product releases, ensuring alignment with both client timelines and product objectives. This role drives Agile rigor, manages dependencies across squads, and ensures delivery is on-time, within scope, and audit-ready. The individual will also serve as a liaison across product, engineering, and customer-facing teams.

Key Responsibilities

1. Sprint & Agile Management

• Own and facilitate sprint ceremonies across squads—planning, stand-ups, retrospectives, grooming, and reviews.

• Track sprint progress, maintain burn-down charts, and ensure sprint deliverables are met.

2. Release Planning & Tracking

• Drive release readiness reviews, ensuring code freeze, QA sign-off, and documentation are complete.

• Maintain a centralized release calendar across engineering and product teams.

3. Cross-Team Collaboration & Communication

• Serve as the program coordination point across Engineering, Product, Client Success, and QA.

• Facilitate regular updates and syncs to ensure delivery alignment and remove blockers.

4. Risk & Resource Oversight

• Identify delivery risks, slippages, and resource bottlenecks early; escalate as needed.

• Track velocity, throughput, and sprint health to optimize delivery capacity.

5. Governance, Process & Reporting

• Ensure documentation, sprint artifacts, and Jira hygiene are maintained in accordance with Tookitaki’s governance practices.

• Generate weekly dashboards, sprint reports, and executive summaries for leadership.

6. Continuous Improvement

• Identify patterns in delivery challenges and work with leadership to improve processes.

• Champion Agile best practices and sprint discipline across engineering teams.

Qualifications and Skills

Education

• Bachelor’s degree in Engineering, Computer Science, or a related discipline.

Experience

• 5+ years of experience in technical delivery coordination, program management, or Agile operations.

• Background in SaaS, RegTech, fintech, or similar technology environments preferred.

Skills

• Proficiency in Jira, Confluence, and Agile reporting tools.

• Hands-on experience managing cross-functional sprint and release cycles.

• Strong understanding of SDLC, CI/CD, and release workflows.

• Excellent communication and stakeholder engagement skills.

• Detail-oriented, with a strong sense of accountability and process ownership.

Introducing Tookitaki

Tookitaki: The Trust Layer for Financial Services

Tookitaki is transforming financial services by building a robust trust layer that focuses on two crucial pillars: preventing fraud to build consumer trust and combating money laundering to secure institutional trust. Our trust layer leverages collaborative intelligence and a federated AI approach, delivering powerful, AI-driven solutions for real-time fraud detection and AML (Anti-Money Laundering) compliance.

How We Build Trust: Our Unique Value Propositions

1. AFC Ecosystem – Community-Driven Financial Crime Protection
   The Anti-Financial Crime (AFC) Ecosystem is a community-driven platform that continuously updates financial crime patterns with real-time intelligence from industry experts. This enables our clients to stay ahead of the latest money laundering and fraud tactics. Leading digital banks and payment platforms rely on Tookitaki to protect them against evolving financial crime threats. By joining this ecosystem, institutions benefit from the collective intelligence of top industry players, ensuring robust protection.

2. FinCense – End-to-End Compliance Platform
   Our FinCense platform is a comprehensive compliance solution that covers all aspects of AML and fraud prevention—from name screening and customer due diligence (CDD) to transaction monitoring and fraud detection. This ensures financial institutions not only meet regulatory requirements but also mitigate risks of non-compliance, providing the peace of mind they need as they scale.

Industry Recognition and Global Impact

Tookitaki’s innovative approach has been recognized by some of the leading financial entities in Asia. We have also earned accolades from key industry bodies such as FATF and received prestigious awards like the World Economic Forum Technology Pioneer, Forbes Asia 100 to Watch, and Chartis RiskTech100.

Serving some of the world’s most prominent banks and fintech companies, Tookitaki is continuously redefining the standards of financial crime detection and prevention, creating a safer and more trustworthy financial ecosystem for everyone.